Xero Assistance Programme

Xero XAP programme


We know that business owners are doing it tough at the moment, and so are their families and employees.   You might be worrying about finances, or your business and your staff.

Late last year in response to the results of the 2019 Small Business Wellbeing Report, Xero extended the Xero Assistance Programme (XAP) pilot for 12 months, enabling more Kiwis to access the service.

As a Xero starter, standard or premium plan subscriber, you, your employees and all your families can access face-to-face, telephone, live chat or online counselling sessions as well as the BeneHub and Benestar app.

XAP can help with all aspects of life – physical, mental, social and financial. This direct counselling support service is available at no cost to you and it is completely confidential.

To use the service:

●      Free phone 0800 360 364 and use the access code XEROCUSTNZ

●           Access online at xero.com/nz/xap

If you have employees, be sure to tell them about XAP:

●           Here’s a selection of posters

●           And an email that can be sent to staff.


For more information on the Xero Assistance Programme check out the website to find FAQs and log in details, or email xap@xero.com.



Stay home, be kind



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